Benjamin Pearce

Thirty years operations, marketing and development experience with mature as well as start-up organizations in the senior living industry encompassing over 200 communities in 33 states. Online CEU courses, elder care presentations, assisted living books and downloadable articles, legal expert witness in assisted living and nursing home litigation. Alzheimer’s and dementia care facilities design, development, start-up, and turnaround management.


Professional Summary

Lots of Links
Alzheimer's Diagnosis Alzheimer's Disease Alzheimer's Effects Alzheimer's Home Safety Aromatherapy Aromatherapy and Alzheimer's Art Therapy For Alzheimer's Assisted Living Facilities Assisted Living Facility Caregiver and Alzheimer's Caregiver Stress Dementia Dementia Care Dementia Home Safety Dysphagia Elderly Care Failure to Thrive Falls and Alzheimer's Falls and Hip Fractures Gardening and Alzheimer's Hip Fracture and Alzheimer's Horticulture Therapy Long Term Care Malnutrition Music Therapy for Alzheimer's

As an Operations expert in his field, Ben has guided those under him to warm and exceptional care for the elderly. He has over thirty years of experience in senior living including skilled nursing, assisted living, Alzheimer’s, independent living and continuing care retirement communities encompassing 33 states and more than 200 communities.

His book, Operations Management for Senior Living Communities, was first published in 1998, and a second edition in 2007 by John Hopkins University Press and is now the go-to handbook for effective senior residential facilities. His publications can be found in all the top senior housing trade journals. He is also an adjunct professor at Johns Hopkins University and New York University. Many of his courses can be found on .  

Career Highlights

• Managed over 200 senior living communities in 33 states totaling $1 billion in revenue in both private and publicly traded companies including Skilled Nursing, Assisted Living, Independent living and CCRC.
• Design, development, opened and filled 75 facilities from scratch.
• Delivered Operating Margins as high as 57.5% while achieving 93% customer satisfaction and as low as 18% employee turnover.
• Published 6 books on Operations and Marketing of Senior Living Communities, one of which has been converted for use in the certification of administrators and as a required text at major universities in several states. He has also published 27 eBooks on Amazon Kindle and iTunes on the business of senior housing.
• Taught the Business of Senior Housing and Development as an adjunct professor at Johns Hopkins University and New York University.
• Contemporary Long Term Care Order of Excellence Award winner three times.
• Served my community as a 24 year volunteer in the Boy Scouts of America; awarded the Silver Beaver Medal for lifetime achievement.


  1. P&L and Operations Management

  2. Strategic Business Planning

  3. Change Management

  4. Start-Ups and Turnarounds

  5. Mergers & Acquisitions

  6. New Project Design and Development

  7. Dementia Care and Programming

  8. Industry Thought Leader

  9. Business Revenue & Profit Generator

  10. Team Motivator & Talent Development

  11. Sales and Marketing Expert

  12. Key Customer Service and Relationships

  13. Staff and Customer Loyalty Builder

  14. Process, Productivity & Efficiency Improvement

  15. Published Author

  16. Platform Speaker

  17. Innovator and Value Builder

  18. Assisted Living Expert witness

  19. Skilled Nursing Expert Witness

  20. Home Health and Day Care Expert witness